Privacy Policy
Effective August 28, 2026
This Privacy Policy explains how Total InCharge Inc., doing business through its restoration service brand TIC RestoTech (collectively, “TIC RestoTech,” “we,” “us,” or “our”), collects, uses and protects information submitted through ticrestotech.com.
Information we collect
When you request service or contact us, we may collect your name, email address, telephone number, service address, property and damage details, uploaded or submitted documentation, and the contents of your message. We may also receive standard technical information such as IP address, browser type, device information, referring pages and site activity through hosting, security or analytics services.
How we use information
- Respond to inquiries and evaluate requested restoration or construction services.
- Schedule visits, prepare estimates and communicate about a project.
- Provide photographs, estimates and restoration documentation requested during an insurance-claim process.
- Operate, secure and improve the website and comply with legal obligations.
How information is shared
We may share information with service providers that support website hosting, form delivery, communications, security and project operations; with appropriately licensed or certified professionals involved in requested work; and when required by law or needed to protect rights and safety. We do not sell personal information for money.
Website forms may be processed by FormSubmit or a comparable form-delivery provider. Do not submit highly sensitive information through a general website form.
Insurance information
We can provide photographs, estimates and restoration documentation requested during the insurance-claim process. Coverage decisions remain with the property owner’s insurer.
Retention and security
We retain information for as long as reasonably necessary for the purposes described above, project records, legal compliance and dispute resolution. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may request access to, correction of or deletion of personal information, subject to applicable law and recordkeeping requirements. You may also ask us to stop nonessential communications.
Children and external links
This website is not directed to children under 13. Links to third-party websites are governed by those sites’ privacy practices.
Policy updates
We may update this policy periodically. The effective date above identifies the latest revision.
Contact
Total InCharge Inc. / TIC RestoTech
Email: [email protected]
Phone: (949) 371-6161